The Randolph Brand is not responsible for any loses or damages to product, after items have been shipped.
All products are shipped (3-5 business days, (Monday-Friday) after order has been completed via USPS Priority Mail.

RETURN POLICY:
"ALL SALES ARE FINAL"
I do not accept returns, but I'm willing to do exchanges. If you are not satisfied with your order, Please let me know by using the contact form so that we may best resolve the issue. Thanks for understanding.